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Customer Success testimonials

During the last years, I've helped over 100 Customer Success individuals, Customer Success leaders and their teams in their professional or personal growth.


See what they had to say about working with me.

Bernard Boas,

Customer Success Director

Selligent Marketing Cloud

Ramses is an excellent senior leader and mentor. His deep knowledge of the SaaS industry, inspiring leadership, and excellent training skills helped the entire team to achieve their full potential.

Taylor Whiteley

Head of Customer Success UK


Ramses is an outstanding trainer, fostering engagement and interaction throughout the session. It brought our team much closer together and we were able to raise and discuss day to day challenges, in a fun and collaborative environment. Many team members described it as a 'light bulb moment,' and left the training with key learnings and a new found sense of empowerment.

Audrey Flament

Sr. Customer Success Manager

Marigold Engage

I worked with Ramses since I started as CSM, a role that was completely new to me. He guided me through the most important qualities a CSM should have and shared his own experience working as a CSM. His motivating approach, emphasizing my strengths, brought out the best of me. His qualities make him a true mentor. His advice for developing relationships still resonates in my head today.

Sarah Clayton-Jones


Read to Lead

Ramses is a super smart strategist, incredibly personable. He has an innate ability to get people on side and deliver programmes that drive measurable customer and commercial value. He is a fantastic communicator and is very passionate about what he does.

Martin Visvader

Head of Client Services


The provided  coaching and training really empowered the whole customer success team. Everyone enjoyed the time together and gained value out of the interactive sessions and role plays.

Rik Moons


Moons Management

Ramses is a goal getter, has a clear view of the SaaS market and its business model. He knows better than anyone else how to persevere in achieving set targets. Moreover, he is a talented speaker who knows how to inspire his target audience over and over each time.

PP Hauteclair


Ramses is a quality and results driven person but someone having respect regarding human value too. I had different chances to work with him during the past years and have always enjoyed the energy and time he puts in building a comfortable working environment to achieve results.

Margaux-Ilona Letouche

Customer Success Manager

Selligent Marketing Cloud

I strongly recommend Ramses as a top-tier leader and mentor in Customer Success. His expertise, inspiring leadership, and effective guidance have been instrumental in our team's success. Ramses is not just a mentor but a driving force for success.

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